Frequently Asked Questions
Everything you need to know about our colorful storage solutions and your Mustard London order.
How do I assemble my Mustard London locker?
Every locker arrives flat-packed with an easy-to-follow instruction manual. No tools are required for most models; they are designed to click together simply. You can also find step-by-step assembly videos on our website.
What are the shipping costs and delivery times?
We offer standard and express shipping options. Delivery typically takes 3-5 business days for domestic orders. Shipping costs are calculated at checkout based on the weight of your items and your location.
Can I return my item if I change my mind?
Yes, we offer a 30-day return policy. Items must be returned in their original, unopened packaging and in a resaleable condition. Please note that return shipping costs are the responsibility of the customer.
What materials are your products made from?
Our lockers are made from high-quality, powder-coated steel. They are durable, easy to clean, and designed to last a lifetime in your home or office.
Do you offer a warranty on your products?
We stand by our quality. All Mustard London products come with a 2-year limited warranty against manufacturing defects to ensure your storage stays looking and functioning its best.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.